We recommend staying on top of your website’s maintenance, with updates and security checks performed monthly. You can sometimes get away with not doing this, but that’s often a recipe for disaster that can result in normal business operations coming to a complete stop. This is very easily avoidable, especially on WordPress websites.

While it’s possible to perform basic maintenance tasks yourself with a CMS you’re more familiar with, increasingly complex tasks, which are often critical to website security, are more challenging and time-consuming. Our comprehensive service provides a complete support solution, ensuring your website is always secure.

Costs vary depending on the complexity of your website, hosting requirements and level of ongoing support needed.

We provide tailored hosting, maintenance and retainer packages based on:

• Website size and traffic

• CMS platform

• Security requirements

• Required monthly support hours

• Business objectives

We’ll recommend a solution aligned with your technical needs and growth plans.

Managed website hosting is a service where your website hosting environment is actively maintained, monitored and optimised by a specialist agency.

At First Internet, managed hosting includes performance monitoring, regular backups, uptime monitoring, security management, SSL configuration and proactive server management. Unlike basic hosting providers, we don’t just provide server space, we actively manage and optimise your website’s environment to ensure stability, speed and security.

Yes. We provide comprehensive WordPress maintenance services, including core updates, plugin management, theme updates, security monitoring and performance optimisation.

We ensure WordPress websites remain secure, stable and aligned with best practice development standards.

A website support retainer is a flexible monthly agreement that gives you access to ongoing design, development and technical expertise.

Our multi-hour retainers allow you to continuously improve your website without needing to scope a new project each time. Retainer hours can be used for updates, UX improvements, conversion rate optimisation, landing pages, technical enhancements or feature development.

This model provides flexibility, priority access and long-term strategic support.

Yes. In many cases, ongoing optimisation and enhancement can significantly improve performance without a full rebuild.

Through a support retainer, we can:

• Improve user experience (UX)

• Optimise conversion paths

• Enhance page speed

• Introduce new functionality

• Improve technical SEO

We focus on continuous improvement aligned to your business objectives.

As a managed hosting and maintenance partner, we proactively monitor websites to prevent issues. If something does arise, our support team responds quickly and works to resolve issues efficiently.

Retainer clients benefit from priority access to our development team.

Yes. Website security is a core part of our hosting and maintenance service. We implement security updates, monitor vulnerabilities, manage SSL certificates and ensure your CMS and integrations remain protected against emerging threats.

Yes. We regularly take over hosting, maintenance and ongoing development for websites originally built by other providers.

We begin with a technical audit to understand the structure, codebase and hosting environment before implementing a stable, secure support plan.