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PZ Cussons PLC

In a portfolio built on household names, we built a digital presence that protects and performs.

Services

Enterprise website development

Multi-site website management

Website maintenance & support retainers

Website security & performance monitoring

Platform migrations

UX & technical optimisation

New website builds

The Proof

60+ Websites

Actively supported and maintained

50+ Websites

Migrated in 12 months

10+

Years of Partnership

Another stat

needed

Client

PZ Cussons is a global consumer goods business with a portfolio of some of the world’s most recognisable household and personal care brands. Operating across multiple international markets, the group manages a large and diverse digital estate supporting both global and regional audiences.

First Internet has partnered with PZ Cussons for over a decade, providing ongoing website support and development across more than 60 websites. These include well-known brands such as Child’s Farm, St. Tropez, Cussons, Carex, Imperial Leather and Original Source, alongside a wide range of national and international brand sites.

The Team
Brief

Managing a single brand website at scale is demanding. Managing over 60 websites across multiple markets and brands is a very different challenge.

PZ Cussons needed a digital partner that could support a large, complex website ecosystem, keeping every site secure, stable and up to date, while also delivering brand new websites as the business evolved.

Alongside ongoing maintenance and security, the group required regular development support for new brand launches, refreshed websites and platform migrations. All of this had to be delivered without disruption to live sites, marketing campaigns or international teams.

In short, they needed a partner that could operate at enterprise scale, without enterprise friction.

Goals and objectives

  • Maintain and protect a large, international portfolio of brand websites

  • Ensure every site remains secure, stable and performant

  • Deliver ongoing updates, improvements and fixes through a retainer-led support model

  • Support the development of new websites across multiple brands and regions

  • Manage large-scale migrations efficiently and safely

  • Act as a long-term technical partner that understands the business inside out

The objective wasn’t just to keep websites running — it was to build a resilient, scalable digital foundation for a global brand group.

 

Challenges

Supporting over 60 websites brings complexity at every level.

  • The audience

    Maintaining consistent security standards across dozens of websites

  • The environment

    Managing a large multi-site estate without downtime or degradation

  • The complication

    Executing large-scale migrations safely and efficiently

Solution

A long-term, retainer-led partnership

First Internet works with PZ Cussons on a long-standing website support retainer, providing proactive maintenance, security and technical support across their entire digital estate.

This includes:

  • Regular CMS and plugin updates
  • Security monitoring and patching
  • Performance optimisation
  • Technical fixes and enhancements
  • Ongoing advice and support

The retainer model ensures every site remains protected and well maintained, without the need for reactive firefighting.

Multi-brand website management at scale

We support websites across a wide range of PZ Cussons brands, each with its own tone, structure and requirements. Our role is to ensure each site performs as it should, while maintaining high technical standards across the board.

This approach allows PZ Cussons to move quickly, confidently and safely, knowing their digital estate is in experienced hands.

Delivering new websites across global brands

Alongside ongoing support, First Internet regularly delivers brand new websites for PZ Cussons’ national and international brands.

Each site is developed to reflect individual brand identities, while aligning with broader technical and governance standards, ensuring consistency, scalability and ease of management across the group.

Large-scale website migration programme

One of the most significant projects within the partnership saw First Internet migrate and redevelop over 50 websites in just 12 months.

This programme required detailed planning, robust processes and careful coordination to ensure:

  • No disruption to live websites
  • SEO performance was protected
  • Content and functionality were preserved
  • Stakeholders across multiple brands were aligned

The result was a smooth, controlled migration delivered at speed — without compromising stability or quality.

Outcome

✔ A trusted digital partner for over a decade
✔ Scalable website maintenance and security at enterprise level
✔ Consistent, reliable support across a global brand portfolio
✔ Proven ability to deliver complex migrations at speed

By combining long-term partnership thinking with dependable technical delivery, First Internet continues to support PZ Cussons’ digital estate, helping global brands stay secure, perform reliably and move forward with confidence.

 

Results

Over more than a decade of partnership, First Internet has helped PZ Cussons maintain a secure, high-performing and scalable digital presence across a complex portfolio of brands.

  • Over 60 websites actively supported and maintained

  • Enterprise-level security and performance standards applied across all sites

  • Successful delivery of 50+ website migrations in 12 months

  • Regular launch of new brand websites without disruption

  • Reduced pressure on internal teams through proactive support

Most importantly, PZ Cussons now operates with confidence, knowing their websites are protected, supported and ready to evolve as the business grows.

“Clients are finding us through ChatGPT. Asking who are the best London buying agents. Amazing! Two like recently.”

Camilla Dell, Founding Partner

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